What should I do if I have a problem with my propane appliances or equipment?

  • DO NOT UNDER ANY CIRCUMSTANCES try to modify or repair valves, regulators, connectors, controls, or other appliance and cylinder/tank parts. Doing so creates the risk of a gas leak.
  • CALL AN EXPERT. If you are unable to operate any part of your propane system, of if you think an appliance or other device is not operating properly, call your propane retailer or a qualified service technician. They can inspect, adjust, repair, or replace any part of your propane system.
  • YOUR PROPANE SYSTEM IS DESIGNED FOR SAFTEY. Propane cylinders, tanks, and appliances incorporate special components (such as valves, connectors, controls, burners, and pilot lights) to keep them safe for use. Damaging these components can cause gas leaks.
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